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Privacy Policy

Established: March 15, 2005
Revised: August 4, 2025

This Privacy Policy (hereinafter referred to as "the Policy") applies to all personal information collected and used by Moritoh Co., Ltd. (hereinafter referred to as "the Company"), and establishes the Company's basic guidelines regarding personal information. The Company is committed to protecting the personal information provided by customers who use our services. All officers and employees shall comply with laws and regulations regarding the protection of personal information, and we will continuously build, implement, maintain, and improve our internal systems and measures.

1. Acquisition and Purposes of Use of Personal Information

(1) The Company will acquire personal information through lawful and fair means, and will use it within the scope of the following purposes of use, or within a scope that is obvious from the circumstances of acquisition:

[Common Purposes of Use (Customers and Business Partners)]

  • Delivery of the Company's products and parts, and provision of after-sales services, maintenance, etc.
  • Sending catalogs, pamphlets, and other promotional materials.
  • Responding to inquiries and requests.
  • Planning, research, development, and sales of products.
  • Conducting questionnaires and monitor surveys.
  • Issuance of warranty certificates and provision of warranty services.
  • Providing information on and managing seminars, events, workshops, etc.
  • Entry and exit management for the Company's facilities.

[Shareholders]

  • Exercise of rights and performance of obligations by shareholders or the Company based on the Companies Act.
  • Provision of various services to shareholders.
  • Management of shareholders and shares based on laws and regulations.

[Job Applicants (including interns)]

  • Communication regarding recruitment activities and execution of management operations.
  • Provision of recruitment information and execution of selection procedures.

[Employees (Staff Members)]

  • Personnel and labor management (salary, social insurance, pension, welfare benefits, etc.).
  • Education and training, safety and health management, and health care.
  • Management of employment contracts.
  • Operation and management of internal systems.
  • Execution of other operations based on laws, regulations, or internal rules.

(2) The provision of personal information is voluntary; however, please note that if you do not provide it, you may not be able to use certain services or features.

(3) When acquiring personal information directly through documents, web screens, etc., the Company will explicitly state the purposes of use in advance.

(4) When responding to requests via telephone, web conferences, etc., conversations or video may be recorded for the purpose of accurately understanding orders or requests, and for improving service quality.

2. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without obtaining the prior consent of the individual concerned, except in the following cases:

  • When based on laws and regulations.
  • When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the individual.
  • When it is particularly necessary for public health improvement or the sound development of children, and it is difficult to obtain the consent of the individual.
  • When it is necessary to cooperate with national agencies, local governments, or parties entrusted by them in executing operations prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of such operations.

*If personal information is provided to a third party located in a foreign country, the Company will provide information regarding the personal information protection system of that country and obtain the individual's consent as necessary.

3. Entrustment of Personal Information Handling

The Company may entrust the handling of personal information to external contractors within the scope necessary to achieve the purposes of use. In such cases, the Company will verify that the contractor has an appropriate management system in place, explicitly stipulate confidentiality obligations in the contract, and exercise appropriate and necessary supervision.

4. Safety Management Measures

The Company will implement organizational, human, physical, and technical safety management measures to prevent risks such as leakage, loss, or damage of personal information, and will continuously review and improve these measures.

5. Disclosure, Correction, and Suspension of Use of Retained Personal Data

When the Company receives any of the following requests from an individual or their authorized representative regarding retained personal data, the Company will respond without delay in accordance with laws and regulations:

  • Request for disclosure
  • Request for correction, addition, or deletion of content
  • Request for suspension of use or erasure
  • Request for disclosure of third-party provision records

To make a request, please contact the Customer Service Office below. Documents for identity verification may be required.

Moritoh Co., Ltd. Customer Service Office
Email: info@moritoh.co.jp

6. Use of Cookies and Similar Technologies

The Company's website uses Cookies and similar technologies to improve services and analyze usage statistics. The information collected through these technologies does not include information that identifies specific individuals.

The Company may use access analysis tools such as Google Analytics. Users can restrict or disable the use of Cookies through their browser settings; however, please note that some website functions may become unavailable as a result.

*For details regarding Google Analytics, please refer to Google's Privacy Policy (https://policies.google.com/privacy?hl=en).

7. Information of the Personal Information Handling Business Operator

Company Name: Moritoh Co., Ltd.
Address: 3-36 Higashijimacho, Ichinomiya City, Aichi Prefecture, 491-0074, Japan
Representative: Kazuhiko Ishida, President and Representative Director

8. Revision of the Privacy Policy

The Company will review and modify the content of this Policy as necessary. If any significant changes are made, the Company will appropriately notify users through its website or other means.

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